Prepare For Travel

Review the helpful tips below to assist you as you prepare to travel through CLT.

General Information

• CLT consists of one terminal building connecting five concourses (A-E) as shown on the terminal map.
• There are no trams or shuttles to catch to connect from one flight to another. All gates are accessible under one roof.
• All concourses and aircraft gates are accessible from any security checkpoint.
• Security checkpoint lines may be adjusted during peak travel times to accommodate anticipated crowds. Pay close attention to signage and directions from personnel.
• Save time by printing boarding passes at home or using mobile boarding passes.
• Contact your airline before heading to the airport regarding:
  • Baggage quantity, size and weight restrictions.
  • The most current flight information.
  • Wheelchairs, passenger loading lifts and special assistance throughout a connection, or an ADA escort.
  • Curbside check-in availability.

  Traveling with Children

  • Allow extra time to check in and proceed through security checkpoints.
  • Pack activities for children in your carry-on luggage.
  • Explore interesting art installations throughout the terminal.
  • Contact your airline before heading to the airport for escort assistance for a minor, or if you are meeting a child requiring assistance at the gate.
  • Utilize the Mother’s Rooms if needed.

  Traveling with Pets or Service Animals

  • Check with your airline concerning specific policies for traveling with pets.
  • Pet Relief Areas are located post-security inside the terminal and pre-security outside the Arrivals/Baggage Claim level.
  • Except for service animals, pets are to remain in their carriers while in the terminal.

  General Information Contacts

  Airport Automated Information: 704-359-4910
  Airport Information/Paging: 704-359-4013
  Airport Parking: 704-359-4038
  Visitor Info Center: 704-359-4027
  City of Charlotte Aviation Department: 704-359-4900
  Airport Law Enforcement & Emergency: 704-359-4012

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  Terminal Map

  Read more about Terminal Map