Quality control can be a
- Corrective tool
- Product-oriented approach.
- Example for quality control tools: Fishbone diagram, Control chart, Pareto chart
- Managerial tool
- Process-oriented approach.
- Example for quality assurance activities : Process checklist, process standards, process documentation and project audit.
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Quality Assurance Question 3:
___________ are quality management and quality assurance standards.
- ISO 22000
- ISO 9000
- ISO 14000
- None
Option 2 : ISO 9000
Quality Assurance Question 3 Detailed Solution
ISO 9000 are quality management and quality assurance standards.

Key Points ISO 9000
- It specifies requirements for a quality management system for any organisation aiming for product that meets customer and applicable regulatory requirements.
- Standards is used for the certification/registration and contractual purposes by organisation seeking recognition of their quality management system.
- It outlines the measures to enhance customer satisfaction by improving the quality management system.

Additional Information ISO (International Organisation for Standardization) principal activity is the development of technical standards and it is the world's largest largest developer of standards.
- It develops only those standards for which there is a market requirement.
- ISO Standards are Voluntary.
- It has no legal authority to enforce its implementation.
- ISO 9000 and ISO 14000 are the most important "generic management system standards".
- An ISO standards carries the ISO logo and the designation, "International Standard".
ISO 22000
- ISO 22000 is first in family of food safety management system standards.
- ISO 22000:2005, is a new International Standards designed to ensure safe food supply chains worldwide.
ISO 14000
It consists of standards relating to environmental management systems and others which are specific tools for realizing environmental policy and achieving objectives and targets.
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Quality Assurance Question 4:
_________ is part of quality management focussed on providing confidence that quality requirements will be fulfilled.
- Quality management
- Quality
- Quality Assurance
- Updating
Option 3 : Quality Assurance
Quality Assurance Question 4 Detailed Solution
Quality assurance is part of quality management focussed on providing confidence that quality requirements will be fulfilled.

Additional Information
- Quality Assurance is a set of activities for ensuring quality in the processes by which products are developed.
- Quality Assurance is a proactive quality process that aims to prevent defects in the process used to make the product.
- The goal is to improve development and test processes to reduce defects when the product is being developed.
- Quality Assurance establishes good quality management systems and the assessment of its adequacy and conformance audits of the system.
- An example of quality assurance is Food Safety Management System like HACCP, GMP, GHP, etc.
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Quality Assurance Question 5:
___________ systematic and planned actions which are necessary to provide adequate confidence that a product or service will satisfy the given requirement for quality.
- Quality Control
- Quality Assurance
- GHP
- GLP
Option 2 : Quality Assurance
Quality Assurance Question 5 Detailed Solution
Quality Assurance is all systematic and planned actions that are necessary to provide adequate confidence that a product or service will satisfy the given requirement for quality.

Important Points
- A quality assurance role includes the whole production and distribution system, from the suppliers of important raw materials, through the internal business management to the customer.
- Quality assurance systems should be documented in a simple way to show who has responsibility for doing what and when.
- The focus of quality assurance is prevention and this should ensure that action is taken to meet a specification and prevent failures from occurring a second time. This is done by planning, management action, agreements with key suppliers and other people in the distribution chain .

Additional Information Quality Control is the operational techniques and activities that are used to fulfill the requirements for quality.
GHP: measures for maintaining hygiene & sanitation & include personal hygiene & employee health conditions, maintenance of plant & eqpt hygiene including food contact surfaces, pest control, waste disposal, water quality, toilet & hand wash facilities, prevention of cross-contamination.
Good laboratory practice or GLP specifically refers to a quality system of management controls for research laboratories and organizations to ensure the uniformity, consistency, reliability, reproducibility, quality, and integrity of chemical (including pharmaceuticals) non-clinical safety tests; from physiochemical properties through acute to chronic toxicity tests.
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Top Quality Assurance MCQ Objective Questions
Quality Assurance Question 6
The main objective of quality assurance is:
- Proof of fitness of product
- Inspection of quality of product
- Quality conformance
- Customer satisfaction
Option 1 : Proof of fitness of product
Quality Assurance Question 6 Detailed Solution
Concept:
Quality assurance (QA)
It is any systematic process of determining whether a product or service meets specified requirements.
The main objective of quality assurance is Proof of the fitness of the product.
General objectives of quality assurance
- Managing good manufacturing practices
- Managing good laboratory practices
- Managing a safety program
- Assuring the quality of raw materials
- Assuring the quality and traceability of finished product
- Evaluating plant environment
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Quality Assurance Question 7:
___________ are quality management and quality assurance standards.
- ISO 22000
- ISO 9000
- ISO 14000
- None
Option 2 : ISO 9000
Quality Assurance Question 7 Detailed Solution
ISO 9000 are quality management and quality assurance standards.

Key Points ISO 9000
- It specifies requirements for a quality management system for any organisation aiming for product that meets customer and applicable regulatory requirements.
- Standards is used for the certification/registration and contractual purposes by organisation seeking recognition of their quality management system.
- It outlines the measures to enhance customer satisfaction by improving the quality management system.

Additional Information ISO (International Organisation for Standardization) principal activity is the development of technical standards and it is the world's largest largest developer of standards.
- It develops only those standards for which there is a market requirement.
- ISO Standards are Voluntary.
- It has no legal authority to enforce its implementation.
- ISO 9000 and ISO 14000 are the most important "generic management system standards".
- An ISO standards carries the ISO logo and the designation, "International Standard".
ISO 22000
- ISO 22000 is first in family of food safety management system standards.
- ISO 22000:2005, is a new International Standards designed to ensure safe food supply chains worldwide.
ISO 14000
It consists of standards relating to environmental management systems and others which are specific tools for realizing environmental policy and achieving objectives and targets.
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Quality Assurance Question 8:
The main objective of quality assurance is:
- Proof of fitness of product
- Inspection of quality of product
- Quality conformance
- Customer satisfaction
Option 1 : Proof of fitness of product
Quality Assurance Question 8 Detailed Solution
Concept:
Quality assurance (QA)
It is any systematic process of determining whether a product or service meets specified requirements.
The main objective of quality assurance is Proof of the fitness of the product.
General objectives of quality assurance
- Managing good manufacturing practices
- Managing good laboratory practices
- Managing a safety program
- Assuring the quality of raw materials
- Assuring the quality and traceability of finished product
- Evaluating plant environment
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Quality Assurance Question 9:
Which of the following is NOT covered under 'Finished Product Quality Assurance'?
- Finished product monitoring
- Special finished product survey
- Factory visits
- None of these
Option 4 : None of these
Quality Assurance Question 9 Detailed Solution
Finished Product Quality Assurance- Its work is to fulfill all requirements on quality and have the appropriate nutritive value, typical sensory characteristics, and above all, fulfill all requirements from a safety point of view. Finished goods are products that have passed or completed the manufacturing process, but are not yet sold or distributed to the final consumer. When the product gets to the end-users, the processing of goods is then at the final stage.

Additional Information
ENSURING THE QUALITY MANAGEMENT-
- Audit Potential & Existing Suppliers
- Develop Product Criteria/Specifications
- Test Products
- Inspect Throughout Production
- Focus On & Support Continuous Improvement
QUALITY CONTROL-
- MACHINES-IPSQ information system, AQM information
- MANUAL CHECKING- Visual checking, lab checking, checking by manual equipment
- INTERNAL AUDIT- ISO process standard audit
- CUSTOMER FEEDBACK- Customer audit, internal feedback.
OBJECTIVES-
- To optimize the whole applied technology procedure.
- To monitor control and improve the whole operation.
- Inspection of raw material, equipment, environment, process, testing, etc.
- Quality control and process control.
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Quality Assurance Question 10:
Which of the following statement(s) is/are true about quality assurance? A. QA is a set of activities for ensuring quality in the processes by which products are developed. B. QA is a corrective tool and product oriented
- B is correct
- A is correct
- Both A and B
- None of these
Option 2 : A is correct
Quality Assurance Question 10 Detailed Solution
The true statement is QA is a set of activities for ensuring quality in the processes by which products are developed.

Key Points
- Quality assurance (QA) is any systematic process of determining whether a product or service meets specified requirements.
- A quality assurance system is meant
- to increase customer confidence and a company's credibility,
- also improving work processes and efficiency,
- enables a company to better compete with others.

Important Points
- The ISO(International Organization for Standardization) is a driving force behind QA practices.
- It maps the processes used to implement QA.
- Many companies use ISO 9000 to ensure that their quality assurance system is in place and effective.
- ISO 22000 deals with the food safety management system within the food business is also an example of QA.

Additional Information
- Quality control can be a
- Corrective tool
- Product-oriented approach.
- Example for quality control tools: Fishbone diagram, Control chart, Pareto chart
- Managerial tool
- Process-oriented approach.
- Example for quality assurance activities : Process checklist, process standards, process documentation and project audit.
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Quality Assurance Question 11:
The efforts of Quality Assurance to little day-to-day jobs is related to which of the following sector?
- Service
- Vendor's appraisal
- Complaint handling
- All of these
Option 1 : Service
Quality Assurance Question 11 Detailed Solution
The efforts of Quality Assurance is related to the Service sector.

Key Points
Customer service quality assurance
- Customer service quality assurance is the ongoing process of monitoring, analyzing, and improving your team's customer conversations.
- It helps you measure the quality of services your team is providing.

Additional Information
Vendor's appraisal
- Assessment of potential vendor's capability.
- The term vendor applies to business-to-business (B2B) and business-to-consumer (B2C) sales relationships.
Complaint handling
The term complaint management describes the handling of customer complaints within a company.
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Quality Assurance Question 12:
_________ is part of quality management focussed on providing confidence that quality requirements will be fulfilled.
- Quality management
- Quality
- Quality Assurance
- Updating
Option 3 : Quality Assurance
Quality Assurance Question 12 Detailed Solution
Quality assurance is part of quality management focussed on providing confidence that quality requirements will be fulfilled.

Additional Information
- Quality Assurance is a set of activities for ensuring quality in the processes by which products are developed.
- Quality Assurance is a proactive quality process that aims to prevent defects in the process used to make the product.
- The goal is to improve development and test processes to reduce defects when the product is being developed.
- Quality Assurance establishes good quality management systems and the assessment of its adequacy and conformance audits of the system.
- An example of quality assurance is Food Safety Management System like HACCP, GMP, GHP, etc.
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Quality Assurance Question 13:
___________ systematic and planned actions which are necessary to provide adequate confidence that a product or service will satisfy the given requirement for quality.
- Quality Control
- Quality Assurance
- GHP
- GLP
Option 2 : Quality Assurance
Quality Assurance Question 13 Detailed Solution
Quality Assurance is all systematic and planned actions that are necessary to provide adequate confidence that a product or service will satisfy the given requirement for quality.

Important Points
- A quality assurance role includes the whole production and distribution system, from the suppliers of important raw materials, through the internal business management to the customer.
- Quality assurance systems should be documented in a simple way to show who has responsibility for doing what and when.
- The focus of quality assurance is prevention and this should ensure that action is taken to meet a specification and prevent failures from occurring a second time. This is done by planning, management action, agreements with key suppliers and other people in the distribution chain .

Additional Information Quality Control is the operational techniques and activities that are used to fulfill the requirements for quality.
GHP: measures for maintaining hygiene & sanitation & include personal hygiene & employee health conditions, maintenance of plant & eqpt hygiene including food contact surfaces, pest control, waste disposal, water quality, toilet & hand wash facilities, prevention of cross-contamination.
Good laboratory practice or GLP specifically refers to a quality system of management controls for research laboratories and organizations to ensure the uniformity, consistency, reliability, reproducibility, quality, and integrity of chemical (including pharmaceuticals) non-clinical safety tests; from physiochemical properties through acute to chronic toxicity tests.